POLi is an online payment option which facilitates a Pay Anyone internet banking payment from a customer's bank account to a merchant. This can be done via integration with your website checkout or via POLi Links - short URLs which can be emailed or embedded in an invoice.

POLi™ is a great alternative for people without credit cards, or for those who have them - but would prefer not to use them to shop online.

POLi™ is favoured by customers and merchants as it guides the customer through the payment process. The amount, reference information and banking details are pre-populated ensuring there are no reconciliation errors. When the payment is confirmed the merchant and customer both receive a completed payment notification.

• Click here for our demonstration page
• Choose to pay with Internet Banking wherever you see the POLi payment option
• Select your bank and click proceed with payment
• Log in directly to your bank
• Follow the prompts to complete the Pay Anyone transaction (may include selecting account or entering second factor information)
• Complete the payment and receive your receipt

There are no establishment fees, and Australian and NZ merchants pay no ongoing monthly fees. Our standard rate is 1% capped at $3, however we have alternative rate plans for Billers, Not for Profit organisations etc. For more information please contact us by clicking here.

No. We think this is one of the great features of POLi™. No additional passwords to remember!

Merchants who intend to use POLi to receive business transactions do need to register. This can be done in Australia by visiting http://www.polipayments.com/Merchants and in New Zealand by contacting http://www.merco.co.nz

• Offshore and unlicensed online gambling services
• Affiliate Schemes
• Pyramid Schemes
• Counterfeit goods
• Synthetic drugs and pharmaceuticals
• Adult services
• Binary option, CFD & Forex trading providers who do not hold an Australian Financial Services (AFS) license or authorisation from a AFS license

Yes, POLi places a lot of importance on the security of its software. We never capture sensitive information such as user name or password. We undertake regular security reviews to ensure that we meet all modern security standards.

The POLi™ Payments service is brought to you by POLi Payments Pty Ltd, an independent provider of innovative web-based transaction services and software.

POLi Payments is not a bank, and does not necessarily have relationships with banks accessible via POLi™.

POLi Payments has an exemption from ASIC for the requirement to hold a financial services license.

POLi Payments has an exemption from ASIC for the requirement to hold a financial services license.

POLi™ is supported on the following platforms:
Note – POLi™ may work on other Web Browsers/Operating Systems although they are not supported

Web Browsers:

• Internet Explorer 8 or above
• Microsoft Edge
• Google Chrome
• Firefox 12 or above
• Apple Safari 5 or above

Operating Systems:

• Windows 10, Windows 8(or 8.1), Windows 7, Windows Vista, Windows Server 2003 & Windows Server 2008
• MAC OS

Technical support is free to all merchants and can be accessed by sending an email to implementation@polipayments.com for a support ticket.

Support hours 8.30am-5pm AEST

Plug ins are available for Magento, OpenCart, WooCommerce, Prestashop, ZenCart, OSCommerce, CoreCommerce. Click here for more information.

We can set a single log in to manage reporting over multiple websites. Please discuss this with our helpdesk team when you sign up.

Yes, not for profit organisations have access to our 0.30c per transaction rate schedule. There are no other establishment fees or ongoing monthly costs.

The POLi service operates with Australian and New Zealand banks. POLi can be accessed with these banks to make payments from anywhere in the world. Click here to request more information.

Yes we do. However we require such operators to identity check their customers and implement adequate fraud prevention. We reserve the right to suspend the POLi service to virtual currency merchants if we see a high prevalence of fraud.